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ABOUT INTEGRA

To us, Integrity isn’t just a word. It’s our way of building trust

THE INTEGRA WAY

We maintain the integrity of who we are and what we do by choosing to do the right thing, even when it’s the hard thing. This means our clients can expect consistent, ethical choices executed as fairly and transparently as possible. These choices result in objective medical, functional, vocational, psychological and workplace-based advice, assessment, and support that is honest, unbiased, and sound.

We’re proud of the trust we’ve earned, and we work hard every day to maintain our corporate integrity. With integrity at the heart of our work and relationships, we continue to grow, serve, and adapt to meet the unique needs of our clients.

Connecting Assessment and Rehabilitation Allies Together.

THE IME LANDSCAPE: PARTNERSHIP VS. PROCESS

In the world of Independent Medical Examinations, two distinct approaches have emerged. On one side stands Integra, redefining the IME experience with a partnership model that prioritizes expertise, collaboration, and tailored solutions. On the other, the industry norm persists with a process-driven approach that treats each case as a transaction.

The interactive graphic below, helps illustrate the dramatic difference between Integra’s ‘Expert Partner Approach’ and the typical ‘Hope for the Best Approach’ prevalent among competitors.

More than a difference in methodology, it is a fundamental philosophy of client service and case management.

Expert Partner Approach

Competitors:

Hope for the Best Approach

Witness the Integra difference: where every step is an opportunity to add value, and every assessment is treated with the unique attention it deserves.

OUR TEAM

We’re proud of the value we bring to our clients. With 20 years of first-hand industry knowledge, experience, and insights, we continually pursue and live out integrity as a value that is more than just our company name.

Our team embodies integrity every day in the work we do and in our relationships with clients, partners, and patients. This is the Integra Way.

ERICA ENSTROM

Co-Founder & President

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RICHARD GOLDFORD

Vice President, Clinical Services

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ALEXA (WAIGHT) BIESOK

Director of Business Development

BC, Alberta, Atlantic

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SAIMA ALAM

Intake & Client Service Manager

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KATE SEXTON

Medical Documents Manager

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NIKKI KIRKLAND

 Reports & Quality Assurance Manager

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DR. CHRIS WATT

Medical Director

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DR. LISA BECKER

BSc (HONS), MD, FRCP(C)

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DR. HARPEET SANGHA

MD, FRCP(C), Dip CSCN (EMG)

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DR. REHAN DOST

MD, FRCP(C), Dip CSCN (EMG)

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HOW WE WORK TOGETHER

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TICC – TRANSPARENCY, INTEGRITY, CREDIBILITY, COMMUNITY

At Integra, building relationships that “TICC the boxes” is central to everything that we do, both with clients and internally.

We work hard to make sure our team is happy, healthy, and fulfilled. These are the values we adhere to:

TRANSPARENCY

BUILD SAFETY

BE A LIGHT

CREDIBILITY

EMBRACE GROWTH

SEEK ALIGNMENT

COMMUNITY

LAUGH INFECTIOUSLY

ENHANCE EQUALITY

INTEGRITY

MAINTAIN HONESTY

MAINTAIN HONESTY

BECOME PART OF INTEGRA

WHAT OUR CLIENTS SAY

Integra was fantastic to work with. Not surprisingly, we had a time sensitive issue, and Erica responded quickly with an email and offer to talk in the phone. Not only was Erica able to answer our questions and give us perspective based on her knowledge and experience, but she also followed up with a template for us to use. Erica made our challenging issue less challenging and gave us a path forward. I’ve already referred Erica and Integra to a colleague. Thanks Erica!
We always find the booking service, reports service and trial scheduling service to be prompt and seamless. Staff are responsive and professional, and reports are accurate and sent on time.
LB
It is always a pleasure to work with all your staff. They are always super accommodating and helpful.
DM
Aside from a couple of small snafus, the IME experience was very good. Dr. Watt was an excellent partner in our efforts to get the employee back to work. He was able to give us great context to the employee’s limitations and restrictions, and when a conflict arose between her self reported limitations and the report Dr. Watt provided immediate assistance. He developed a good rapport with the employee, and was empathetic but also firm.
TL
You guys were very efficient and capable. Esp when helping accommodate an assessment in a remote area of Ontario (London/Windsor). Thanks Bob and Erica!
JA

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